Delivery Options

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Please note that all deliveries should only be signed for if you are sure that the goods are in good condition and as ordered. If there is any descrepancy or damage to the goods, contact us immediately as it can be difficult to deal with any issues arising retrospectively.

Curtainside 24 tonne without offload

Lime Mortar Unhaired

Lime Mortar Unhaired

For the largest loads, we can arrange for outside hauliers to deliver anywhere in the UK. The largest will take 24 transport crates, but cannot unload the material. The customer must arrange for a forklift or similarly suitable equipment to remove the pallets. Please make sure that there is sufficient space for the load to be stored on site before ordering.

General

We do not have regular delivery areas. We charge by the hour for a round trip including offload time. If we can incorporate one part delivery with another, then we share the delivery cost proportionately. Dependent on workload, we usually deliver within a few days.

Vehicle size

Overall dimensions are: length 45′ (13.5m), height 13′ (4m), width 8′ (2.5m) plus mirrors. These are the exact measurements and access gates etc. must have plenty of room to turn into the gates and have several inches to spare either side.

Transport crates

In order to ensure that dumpy bags of mortar stay upright, we place them inside a wooden transport crate. We do not normally leave these on site. If these are required for transport to another site or for storage, we charge a refundable deposit.

Flatbed Crane lorry 12,500kg capacity

We hire in larger crane lorries for customers if required. This has a capacity of a maximum of 12.5 tonnes gross or an extra 2 tonnes on a trailer for local delveries with good access. Please note that the wooden transport crates will need to be returned to us. If we arrange delivery than, a deposit is not charged if they are returned and not left on site. The haulier charges extra to return the crates. If the crates are to be left on site for any reason, a depost is charged.We can arrange for a crane lorry with outside hauliers to deliver anywhere in the UK, but in practical terms we can usually deliver as far as the Midlands. Please make sure that there is sufficient space for the load to be stored on site before ordering.

General

We do not have regular delivery areas. We charge by the hour for a round trip including offload time. If we can incorporate one part delivery with another, then we share the delivery cost proportionately. Dependent on workload, we usually deliver within a few days.

Vehicle size

Overall dimensions are: length 40′ (12m), height 10′ (3m), width 8′ (2.5m) plus mirrors. These are the exact measurements and access gates etc. must have plenty of room to turn into the gates and have

Crane capacity & reach

We can offload our 1000kg bags by crane. When offloading by crane, it is essential for the support legs to be extended either side for safety and to prevent chassis twist. Please be sure that there is sufficient space on site for these and that the ground is firm enough or blocks are available.

Transport crates

In order to ensure that dumpy bags of mortar stay upright, we place them inside a wooden transport crate. We do not normally leave these on site. If these are required for transport to another site or for storage, we charge a refundable deposit. See collapsible crates for further details.

18 tonne crane lorry 9,000kg capacity (8 x pallets)

A delivery using a Mike Wye & Associates crane lorry with just over 3 x tonne carrying capacity, this is ideal for the small roads and tight access sites local to us in DevonWe use in-house smaller crane lorries for deliveries in the south west. We normally extend to approximately, Bristol in the north, Bridport in the east, Kingsbridge in the south and Bodmin in the south west.

General

We do not have regular delivery areas. We charge by the hour for a round trip including offload time. If we can incorporate one part delivery with another, then we share the delivery cost proportionately. Dependent on workload, we usually deliver within a day or two, in emergencies it is sometimes possible to make a same day delivery but we would urge you to try and plan in advance to avoid disappointment.

Vehicle size

Overall dimensions are: length 25′ 6″ (7.7m), height 12′ (3.6m), width 8’5″ (2.56m) plus mirrors, or 16′ (4.7m ) width with the legs out if using the crane. These are the exact measurements and access gates etc. must have plenty of room to turn into the gates and have several inches to spare either side.

Crane capacity & reach

We can offload our 1000kg or 900kg bags by crane, but it cannot drop these off the rear of the vehicle. Maximum reach from the side of the vehicle is in the region 15ft. It is best to assume that the bags can only be dropped immediately alongside the lorry. When offloading by crane, it is essential for the support legs to be extended 4′ (1.2m) either side for safety and to prevent chassis twist. Please be sure that there is sufficient space on site for these and that the ground is firm enough.

Transport crates

In order to ensure that the dumpy bags of mortar stay upright, we place them inside a wooden transport crate. We do not normally leave these on site. If these are required for transport to another site or for storage, we charge a refundable deposit. See collapsible crates for further details.

12 tonne crane lorry 5,800kg capacity (6 x pallets)

 12 tonne crane lorry 5,800kg capacity (6 x pallets)Made new to our specifications for late 2012, this has the dimensions of our 7.5 tonne crane lorry but a greater carrying capacity.We use in-house smaller crane lorries for deliveries in the south west. We normally extend to approximately, Bristol in the north, Bridport in the east, Kingsbridge in the south and Bodmin in the south west.

General

We do not have regular delivery areas. We charge by the hour for a round trip including offload time. If we can incorporate one part delivery with another, then we share the delivery cost proportionately. Dependent on workload, we usually deliver within a day or two, in emergencies it is sometimes possible to make a same day delivery but we would urge you to try and plan in advance to avoid disappointment.

Vehicle size

Overall dimensions are: length 20′ (6.1m), height 12′ 4″(3.15m), width 8’5″ (2.55m) plus mirrors, or 18′ (5.3m ) width with the legs out if using the crane. These are the exact measurements and access gates etc. must have plenty of room to turn into the gates and have several inches to spare either side.

Crane capacity & reach

We can offload our 1000kg or 900kg bags by crane, and can even drop these off the rear of this particular vehicle. Maximum reach from the side of the vehicle is in the region 20ft. It is best to assume that the bags can only be dropped immediately alongside the lorry. When offloading by crane, it is essential for the support legs to be extended 5′ (1.5m) either side for safety and to prevent chassis twist. Please be sure that there is sufficient space on site for these and that the ground is firm enough.

Transport crates

In order to ensure that the dumpy bags of mortar stay upright, we place them inside a wooden transport crate. We do not normally leave these on site. If these are required for transport to another site or for storage, we charge a refundable deposit. See collapsible crates for further details.

7.5 tonne crane lorries 3,200-3,500kg capacity (5 x pallets)

A delivery using a Mike Wye & Associates crane lorry with just over 3 x tonne carrying capacity, this is ideal for the small roads and tight access sites local to us in DevonWe use in-house smaller crane lorries for deliveries in the south west. We normally extend to approximately, Bristol in the north, Bridport in the east, Kingsbridge in the south and Bodmin in the south west.

General

We do not have regular delivery areas. We charge by the hour for a round trip including offload time. If we can incorporate one part delivery with another, then we share the delivery cost proportionately. Dependent on workload, we usually deliver within a day or two, in emergencies it is sometimes possible to make a same day delivery but we would urge you to try and plan in advance to avoid disappointment.

Vehicle size

Overall dimensions are: length 20′ (6m), height 9′ (2.75m), width 7’5″ (2.26m) plus mirrors. These are the exact measurements and access gates etc. must have plenty of room to turn into the gates and have several inches to spare either side.

Crane capacity & reach

We can offload our 1000kg or 900kg bags by crane, but it cannot drop these off the rear of the vehicle or fully extend. Maximum reach from the side of the vehicle is in the region 5-7ft. It is best to assume that the bags can only be dropped immediately alongside the lorry. Greater reach can be achieved by ordering 500kg bags at a slightly greater cost. When offloading by crane, it is essential for the support legs to be extended either side for safety and to prevent chassis twist. Please be sure that there is sufficient space on site for these and that the ground is firm enough.

Transport crates

In order to ensure that the dumpy bags of mortar stay upright, we place them inside a wooden transport crate. We do not normally leave these on site. If these are required for transport to another site or for storage, we charge a refundable deposit. See collapsible crates for further details.

Palletised deliveries 250kg – 1,200kg capacity

26 tonne curtainside rigid lorry (13ft heigh x 40ft long). This can be supplied with a tail lift and carries a pallet truck, or can ideally be unloaded by customers forklift or similar.We use palletised delivery companies to deliver throughout the UK and beyond.

General

These vehicles do not have a crane for offload, the driver can only offload the pallets with a tail lift if this is requested. Each pallet incurs a separate charge, but some discounts may apply for multiple drops at the same time to the same site. In some cases we can ask for a transit type van with about a tonne capacity to deliver to very restricted sites.

Consignments may be left at customers request in a safe area off of public areas otherwise, the consignment will be returned to the depot. The driver must be able to make the delivery or a redelivery fee will be charged.

Pallet capacities

Pallet prices are dependent on a number of factors, we always offer the the most efficient and cost effective method in each situation. The various options can be a little complicated, we have tried to cover most here. Please contact the office for clarification if required.

Quarter pallet;

This is a next working day delivery and will take a gross weight of up to 250kg, ie. 10 x 25kg bags of NHL or 12 x 20kg bags of lime mortar.

Half pallet max size 1m x1.2m x 1.5m high;
This can be a next working day or an economy service (2-3 working days) and will take a gross weight up to 500kg i.e 25 x 20kg bags lime mortar or 22 x 21kg tubs lime mortar or 17 x 27kg tubs lime putty.

Full pallet max size 1m x1.2m x 1.5m high;
This can be a next working day or an economy service (2-3 working days) and will take a gross weight up to 1,000-1,200kg. Although in theory, it is possible to transport up to 1,200kg, this is restricted to customer forklift offload and the physical limits of the materials to be transported.

For example, it is possible to fit 45 x 10 litre tubs (i.e. 21kg lime mortar etc.) in total or 22 x 20 litre tubs (i.e. 27kg lime putty) plus 5 x 25kg bags of Metastar or 48 x 25kg bags of NHL.

Wooden transport crate max size 1m x1.2m x 1.5m high;
Any dumpy bag of lime from 500kg upwards needs to be transported in a crate to keep it secure. Transport crates also need to be used for the small 20kg bags of lime mortar for between 25 – 45 bags.

Vehicle size 16 x tonne 9,000kg capacity

This is the standard lorry size that can be expected unless a similar vehicle is specified. Overall dimensions are: length 32′ (9.6m), height 12′ (3.7m), width 8′ (2.5m) plus mirrors. These are the exact measurements and access gates etc. must have plenty of room to turn into the gates and have several inches to spare either side.

Vehicle size 7.5 tonne 2,500kg-3,000kg capacity

If access is limited, this size should be specified. Overall dimensions are: length 21′ (6.3m), height 11′ 6″(3.7m), width 8′ (2.5m) plus mirrors. These are the exact measurements and access gates etc. must have plenty of room to turn into the gates and have several inches to spare either side.

Fork lift offload

The pallets/transport crates can be offloaded from vehicles by customers own fork lifts or similarly suitable equipment. Some hauliers will carry a pallet up to 1,200kg for this system (i.e. 48 x 25kg bags on one pallet).

Tail lift offload 1000kg gross capacity

The pallets/transport crates can be offloaded from vehicles by the driver. The driver can lower the pallet by a hydraulic tail lift and take it off the tail lift by a pump action pallet truck. Pallet trucks are moved by the driver without aid of a motor, this means that some sites may not be suitable for this method.

The lorry must be able to get close to the drop site. The ground must be very firm and level, so no grass, gravel, walls, steps, or other undulations can be negotiated with a pallet truck. It is sometimes possible to overcome gravel drives etc. by placing a strong board on the ground to actually get the pallet from the tail lift only.

Hand offload

Pallets may be offloaded from vehicles by customers own labour if necessary and if the pallet can be broken down. The hauliers tend to prefer to deliver by tail lift as it is usually quicker, also the driver is not required to help customers break down pallets, so it is important to ensure that enough fit labour is available if this method is required. Dumpy bags of mortar/plaster are not suitable for hand offload.

Transport crates

In order to ensure that dumpy bags of mortar stay upright, we place them inside a wooden transport crate. We do not normally leave these on site. If these are required for transport to another site or for storage, we charge a refundable deposit. See collapsible crates for further details.

Collapsible Crates

Please note that 7 is the maximum stack of collapsible cartes that can be stacked and this image shows the safest way to stack them before securing for return to Mike Wye & Associates Ltd via a palletised system.In order to save customers money on the transport crates, we have a supply of crates that can be flat packed and returned to us via the palletised system. Flat packing and returning the crates to us can save money on transport costs if the crates are not required. The most that can be stacked on one pallet footprint is 7 crates. This can be confusing when on site, so see the image on the left to see how to stack the crates for return.

Courier deliveries

Lime mortar 20kg bagTWe offer this service for deliveries of individual packages throughout the UK and beyond. General
Each consignment (delivery) can be made up of several packages. The maximum weight of each package should be no more than about 25kg as they are carried by hand by the driver. This service tends to be viable for consignment weights of 10-70kg gross for most of the UK mainland. Consignments may be left at customers request in a safe area, otherwise, the address will be carded and the consignment returned to the depot.

Vehicle size

The standard vehicle size is a transit van size.

Packaging

Almost all wet products and some others are packaged within a plastic tub for safe transportation, this can leave spare space for other small items. Always check inside the outer packaging for extra items.

Parcel Force & letter post

Lime mortar 20kg bagTWe use these services is for deliveries of individual letters and light packages throughout the UK and beyond.

VAT at the current rate is applicable. We deliver next day throughout the UK. For European and overseas deliveries contact our sales office.

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